Meet the team

Organisational expert Emma simply sees things differently from the rest of us. She can look at a large, complicated project and work out exactly when and how every task needs to be done through diligent research backed up by wide experience and learning in the subject (she has completed the LRQA Internal Auditor course). Emma’s attention to detail is second to none. After graduating in Business Economics, Emma lived in France for a year and oversaw the installation of a major healthcare database. She’s also our expert in internet marketing strategies that can work wonders for any business with an online presence.

With a wealth of sales support and administration experience, Catharine has spent her career in cross functional environments. Working in areas such as accounting, purchasing and sales, Catharine has a breadth of knowledge that is hard to find in a virtual assistant. Her logical and calm manner makes her the perfect VA to take care of clients’ secretarial and administration needs.

Offering extensive media experience, Rachael’s career path has included work as a journalist, producer and copywriter. From producing BBC documentaries to working as Events Manager for Bombay Sapphire, Rachael’s skills and experience are as impressive as her client list. With recent projects including PR and proof reading, she can offer any business the complete media package.

With extensive project and change management experience, Clare has previously worked in the telecommunications, software and financial services industries. A qualified trainer, Clare also has a background in business analysis and systems testing. With excellent administrative and customer service skills, Clare is a highly sought after team member.

When a PA is sought and accuracy of communication and speed of turnaround are at a premium, Bernadette is your woman. She specialises in digital transcription and her secretarial skills have been honed through work on a range of challenging roles for blue chip companies and government agencies.

All kinds of IT tasks are expertly handled by Lisa. This includes everything from PowerPoint presentations, spreadsheets and databases to managing entire IT projects – as well as providing guidance on how to use them, running training sessions and writing manuals. She has held managerial positions in pharmaceutical and financial companies and is channelling all of that experience into her virtual assistant work.

Where personnel matters are concerned, Allison, our psychology and Human Resources expert, will be your contact. She gained extensive experience during eleven years at MBNA, where she dealt with recruitment and appraisal to all levels and was heavily involved with employment law, grievances and disciplinary procedures. Her skills are rare in virtual assistance and are therefore in great demand.

Victoria is an English Language graduate and all-round lover of communication. She channels most of her talents into writing and proofreading, contributing to ad agencies, publications and web sites. Victoria has sound events management skills gained through organising charity events and musical performances. She’s also an accomplished PR – in other words, a complete all-rounder.

With previous roles including Head of Marketing and Account Director for the Commonwealth Games, marketing professional Pippa has over 13 years experience gained in a wide range of business settings. From events organisation to marketing strategies and budgets, Pippa has the rare ability to offer a total marketing package to our clients. Highly organised and an excellent communicator, her skills are a welcome addition to our team.

Communications wizard Chris has experience in marketing, PR, customer service and all manner of administrative support roles. Working in both Manchester and London as a communications assistant keeps him committed to providing his services remotely, a concept he believes is changing the face of business in the connected world.

Wordsmith Colette has been plying her trade as a writer ever since graduating in English Literature and Music at Manchester Metropolitan University. She is published online and in print and knows how to get a targeted message across without fuss and with sharp efficiency. She also has skills as an administrator and loves to combine the two wherever possible.

If you need a new website to get your company’s message across, Clare will help translate your ideas into reality. With a degree in design, Clare offers a bespoke service to make sure every business gets exactly the website it needs. Specialising in sites for small business, Clare has extensive experience and many happy clients (including us!).

As a trained journalist, Emma knows all about the power of the written word. Her current work includes editing high profile guidebooks, and she is also in great demand as a copywriter. With experience including brochure writing, newsletters and website copy, she can help anyone successfully convey the right business message.

With a passion for writing and a love of sport, Dan’s career achievements include writing newspaper football columns and editing fanzines. With time spent in the travel industry, he developed his excellent communication skills in a demanding customer facing environment. Dan’s current work includes blogging and social marketing.

To prevent large, complicated projects from taking on a life of their own, they need to be organised and made efficient. Enter Tracy, an expert in all sorts of management who has been in charge of major projects and diverse teams of people. She’s also perfectly at home doing secretarial work in professional and academic settings. Multitalented and highly qualified, you could say she’s the perfect virtual assistant.